Rusty Eck Ford Reviews

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All Reviews Rating

4.34

★★★★☆

3,624 Reviews

Excellent people. Friendly and outgoing. Determined to meet your need
Got me a new truck thanks to Kaiden and Guy Ridpath at rusty Eck, one of the best experiences I’ve had at a dealer.
Amazing service team.
Kaiden was a great salesman! Even brought the vehicle we wanted from midwest kia (which they also own) and sold it to us at Rusty Eck! Finance with Adam went incredibly smooth! We can't be any happier with our experience at Rusty Eck!
Came in to Rusty Eck Ford to just look at a truck today. I was approached by salesman Guy Ridpath who had a friendly welcome, listened to my needs so I decided to buy a truck. I would recommend Guy to anyone interested in a vehicle.
My husband and I went in not knowing what to expect an employee Guy Ridpath approached us very friendly made us feel comfortable he started a conversation not been pushy about sales but actually talked to us on a personal level which we found very refreshing afterwards he asked what I was looking for and he actually showed us what I wanted. He was very professional and knowledgeable. I highly recommended if you go in there ask for Guy Ridpath he will take care of you .
Eihan and Adam made the transaction quick and easy. Would recommend.
We just got a nice jeep from Guy Ridpath
My car, 2016 Ford fusion 68,300 ml. Experienced a catastrophic engine failure. I priced engine replacements all over wichita, and surprisingly rusty Eck was the cheapest. Zack in the service department was amazing! Always curious and patient with all my questions throughout the entire process. Handled everything with the warranty company. Truly turned a nightmare into a manageable experience. Even covered the extra cost of my rental car when other problems popped up from the repair and took longer than expected. Gotta say I was very surprised because usually a car dealership is the more expensive route with car repairs. They did an amazing job with my car and I would absolutely recommend taking your car here. Ask for Zack, he will absolutely take care of you!
Zach was my service advisor and did a great job at getting my vehicle taken care of to get me able to go out of town this weekend. Truly appreciate the service. He was even able to have recall work done while car in shop.
My experience buying a car with Guy Ridpath was excellent. Throughout the entire process, Guy was patient and knowledgeable, answering all of my questions and addressing any concerns that came up. He was never pushy or aggressive, never making me feel rushed or pressured to make a purchase. He even went the extra mile and helped me set up the car's features before I drove off the lot. Overall, I had an exceptional experience buying a car with Guy. His professionalism, expertise, and customer service skills far exceeded my expectations. I would highly recommend him to anyone in the market for a new car.
I received a call from Joe about trading in my current F150. That resulted in going in to Rusty Eck. I was greeted at the door. Told the greeter I was here to see Joe. Joe was tied up so Guy Ridpath took control. He allowed me to look as many vehicles as necessary. When I had questions he quickly got the answer. The first truck I saw on the show room floor was the one I ended up with. Guy had a lot of patience while I picked my truck. He was honest and very concerned that I would end up with the right truck that met my desires. I would recommend Guy to anyone who wanting to buy a vehicle . He is a straight shooter and I would give him 5 stars, he made the difference when reviewing all the vehicles. Alex Cain did our contract. He was great to work with. I felt his approach was great. Working with the desktop screen made the experience more informative than the old paper system. Alex explained all of the options that I could add to the contract. After we had discussed these items I was ready sign. As with Guy, I would give Alex 5 stars. As everyone knows the finance portion can be quite intimidating and Alex made it plain and simple to understand. Also several other folks in management took the time to see if I had other questions. The next day Ken Sens took time to walk me through all the features on the truck. Got more than I could’ve imagine. Thanks Ken really appreciate your knowledge of the systems on the truck. This is my 4th vehicle through Rusty Eck and each time the experience has gotten better. Anyone who needs a vehicle won’t go wrong when dealing with Rusty Eck Ford. Thanks again!
Guy Ridpath, awesome dude, very fun to be around and great salesman, looks for anyway to help save you money and helped me with a very sticky financial spot to get into an amazing car. Definitely 10/10 would buy another car from him.
Just bought my brand new beautiful, amazing 2020 Nissan Rogue from Rusty Eck Ford on May 3rd 2023! Thanks to Guy Ridpath for helping me and working with me to get something that I will love and enjoy driving! Guy Ridpath was the friendliest salesman and listened to everything I had to say! Thanks to you I am going to enjoy my new ride! Thanks for the jamming out with me!????????????
the sale was quick and fair.There were a couple small little hitches but the whole experience was great.
I have purchased two vehicles from Rusty Eck in the last 4 years. I appreciate the knowledge, friendly service (from walking in the door, looking, financing, even after leaving). Thank you for making my purchases smooth! Devlyn, Gilbert & Pat you rock!!
Fast Friendly Service. Great Experience
Friendly, Fast and professional!
They always take very good care of me in the service department. Other Ford dealerships have not provided this good of service.
Quick lane has very courteous employees and a comfortable waiting room with charge ports.

Google Rating

4.20

★★★★☆

2,235 Reviews

Excellent people. Friendly and outgoing. Determined to meet your need
Got me a new truck thanks to Kaiden and Guy Ridpath at rusty Eck, one of the best experiences I’ve had at a dealer.
Amazing service team.
Kaiden was a great salesman! Even brought the vehicle we wanted from midwest kia (which they also own) and sold it to us at Rusty Eck! Finance with Adam went incredibly smooth! We can't be any happier with our experience at Rusty Eck!
Came in to Rusty Eck Ford to just look at a truck today. I was approached by salesman Guy Ridpath who had a friendly welcome, listened to my needs so I decided to buy a truck. I would recommend Guy to anyone interested in a vehicle.
My husband and I went in not knowing what to expect an employee Guy Ridpath approached us very friendly made us feel comfortable he started a conversation not been pushy about sales but actually talked to us on a personal level which we found very refreshing afterwards he asked what I was looking for and he actually showed us what I wanted. He was very professional and knowledgeable. I highly recommended if you go in there ask for Guy Ridpath he will take care of you .
Eihan and Adam made the transaction quick and easy. Would recommend.
We just got a nice jeep from Guy Ridpath
My car, 2016 Ford fusion 68,300 ml. Experienced a catastrophic engine failure. I priced engine replacements all over wichita, and surprisingly rusty Eck was the cheapest. Zack in the service department was amazing! Always curious and patient with all my questions throughout the entire process. Handled everything with the warranty company. Truly turned a nightmare into a manageable experience. Even covered the extra cost of my rental car when other problems popped up from the repair and took longer than expected. Gotta say I was very surprised because usually a car dealership is the more expensive route with car repairs. They did an amazing job with my car and I would absolutely recommend taking your car here. Ask for Zack, he will absolutely take care of you!
Zach was my service advisor and did a great job at getting my vehicle taken care of to get me able to go out of town this weekend. Truly appreciate the service. He was even able to have recall work done while car in shop.
My experience buying a car with Guy Ridpath was excellent. Throughout the entire process, Guy was patient and knowledgeable, answering all of my questions and addressing any concerns that came up. He was never pushy or aggressive, never making me feel rushed or pressured to make a purchase. He even went the extra mile and helped me set up the car's features before I drove off the lot. Overall, I had an exceptional experience buying a car with Guy. His professionalism, expertise, and customer service skills far exceeded my expectations. I would highly recommend him to anyone in the market for a new car.
I received a call from Joe about trading in my current F150. That resulted in going in to Rusty Eck. I was greeted at the door. Told the greeter I was here to see Joe. Joe was tied up so Guy Ridpath took control. He allowed me to look as many vehicles as necessary. When I had questions he quickly got the answer. The first truck I saw on the show room floor was the one I ended up with. Guy had a lot of patience while I picked my truck. He was honest and very concerned that I would end up with the right truck that met my desires. I would recommend Guy to anyone who wanting to buy a vehicle . He is a straight shooter and I would give him 5 stars, he made the difference when reviewing all the vehicles. Alex Cain did our contract. He was great to work with. I felt his approach was great. Working with the desktop screen made the experience more informative than the old paper system. Alex explained all of the options that I could add to the contract. After we had discussed these items I was ready sign. As with Guy, I would give Alex 5 stars. As everyone knows the finance portion can be quite intimidating and Alex made it plain and simple to understand. Also several other folks in management took the time to see if I had other questions. The next day Ken Sens took time to walk me through all the features on the truck. Got more than I could’ve imagine. Thanks Ken really appreciate your knowledge of the systems on the truck. This is my 4th vehicle through Rusty Eck and each time the experience has gotten better. Anyone who needs a vehicle won’t go wrong when dealing with Rusty Eck Ford. Thanks again!
Guy Ridpath, awesome dude, very fun to be around and great salesman, looks for anyway to help save you money and helped me with a very sticky financial spot to get into an amazing car. Definitely 10/10 would buy another car from him.
Just bought my brand new beautiful, amazing 2020 Nissan Rogue from Rusty Eck Ford on May 3rd 2023! Thanks to Guy Ridpath for helping me and working with me to get something that I will love and enjoy driving! Guy Ridpath was the friendliest salesman and listened to everything I had to say! Thanks to you I am going to enjoy my new ride! Thanks for the jamming out with me!????????????
the sale was quick and fair.There were a couple small little hitches but the whole experience was great.
I have purchased two vehicles from Rusty Eck in the last 4 years. I appreciate the knowledge, friendly service (from walking in the door, looking, financing, even after leaving). Thank you for making my purchases smooth! Devlyn, Gilbert & Pat you rock!!
Fast Friendly Service. Great Experience
Friendly, Fast and professional!
They always take very good care of me in the service department. Other Ford dealerships have not provided this good of service.
Quick lane has very courteous employees and a comfortable waiting room with charge ports.

cars.com Rating

4.00

★★★★☆

784 Reviews

Guy and the manager were above and beyond awesome to work with. We came in yesterday browsing for my wife. We ended up trading in 3 vehicles and drove away with 2. My wife is over the moon excited about her new Bronco and I’m happy to be in a new Tundra (2020 only 28k miles). We’ve spent so much in maintenance on our old 3 is was time. The staff at Rusty Eck nailed it.